Fitness Centre Attendant

• They accommodate and work with a very large and diverse membership (in terms of age, fitness level, attitudes, gender, etc)
• Must ensure the safe functioning of equipment
• Maintain a high level of customer service
• Respond to first aid emergencies and provide a clean, safe and inclusive environment

Responsibilities

• Monitor the cardio and resistance training areas, provide assistance to patrons regarding equipment usage and other training related concerns.
•  Answer personal training related questions, demonstrate movements to patrons and correct poor posture and technique.
• Assist with research as required regarding fitness centre trends, fitness trends, competitors, etc.
• Provide information to clients regarding group fitness, personal training and / or other programs in Athletics.

Experience/Skills Required

• Fitness Center attendants must maintain all required certifications:
  • Personal Training certification or a high level of previous coaching experience & Emergency First Aid.
• Strong communication skills. The ideal candidate is able to interact and provide direction to clients, as well as communicate with other staff and general community members.
• Customer Service skills with experience in de-escalation is an asset.
• Administration skills– monitoring cleaning logs, submitting staff and incident reports when necessary and updating maintenance logs for equipment.
• Experience working in a team environment.