Facility Day Passes & Membership Specials

All-Inclusive Holiday Fitness Pass - $35

Your membership includes access to the Fitness Centre and the Pool (please check the schedule for availability) during the holiday break (December 15 – January 6th). Parking in Lot P5 is included. Register Here.

For more information on membership offers, please contact the Welcome Centre to speak with one of our Customer Service Representatives at: 613-520-4480.

Non-members may purchase a day pass at the Welcome Centre to use the facilities (pass will be in effect for the purchase day only).

• Adults: $12.00 + HST
• Non-CU Students and Guest of Members*: $8.00 + HST
• Fitness Class (CUFit Only) Drop-in $8.00 + HST

For more information on Memberships please visit our Main Membership Page or call our Welcome Centre at 613-520-4480.

*Please note that members must sign-in their guests at the Welcome Centre to receive the reduced day pass rate.

• Children (under 2): Free
• Children (3 – 13): $4.00
• Adults (14+): $6.00 (HST incl.)
• Family (1 or 2 adults & their children): $4.00 per swimmer

Attention Swimmers: Please be advised that Public Swim ID Audits could happen at any time.

ALL Public Swimmers must provide proof of payment: RECEIPT from the Welcome Centre Desk. Community Members, Faculty & Staff, and registered Carleton Students may be asked to identify themselves by NAME and ID number so that ‘membership status’ can be verified.

For more information on our Pool, specific pool schedules and pool rental information please visit our Aquatics page.

Whether you want to keep your fitness going over your holidays or just want to give our facilities a try, our Intro Membership Specials are made for you!

• $40 Introductory Month (plus tax).

For more information on Memberships please visit our Main Membership Page or call our Welcome Centre at 613-520-4480.

 

Day lockers available, 3 hour maximum. No overnight use, please ensure you remove all your belongings at the end of the day as lockers are routinely cleared.

Camps, Classes, Programs, Aquatics, Leagues & Intramurals

Our Program withdrawal Policy has changed!

New for Spring/Summer 2023; requests for withdrawal from programs must be given a minimum of 14 days prior to the start of the program.

• These funds can be applied to the client’s account as a credit, with no administrative fee.
• These funds can be processed as a refund with an administrative fee of 10% of the program cost (a minimum fee of $10, and a maximum of $50)

There will be no refunds or credits issued for cancellations less than 14 days prior to the beginning of any program. Requests for special consideration must be made in writing via the Refund Request Form to the appropriate Coordinator.

Memberships

Cancellation of memberships requires 30 days notice. Requests to cancel with less than 30 days notice is only permitted in cases of injury with accompanying documentation: a doctor’s note (stating recommendation not to exercise, we do not need personal details). Credit Refunds are prorated to the date of withdrawal based on our published fee schedule. The remainder will be refunded.

Please contact the Welcome Centre at 613-520-4480 or fill out the Cancellation Request Form.

Personal Training Services

Cancellation or refunds of Personal Training Services is only permitted in cases of injury or relocation. Accompanying documentation is required. Refunds are prorated to the number of remaining sessions at the date of withdrawal. The remainder will be refunded, less a $25 administration fee. Please contact the Fitness and Recreation Administrator at personaltraining@carleton.ca

All appointment cancellations require a minimum of 24 hour notice unless an emergency (documented) arises. Failure to provide sufficient cancellation notice will result in forfeiting the session fee.

We will gladly honour membership hold requests for medical reasons, or temporary relocation. Payroll deductions will continue during the hold period.
Hold requests must be submitted in writing (or by email) to the Welcome Center Administrator 10 business days in advance.

Holds will not be processed retroactively.
Members may request a membership hold once per year for a minimum of one month up to a maximum of six months.

For recurring payments, refunds will not be issued for requests within the current billing period. A payment may be required for the first month of your membership after your return (this is not an administrative fee or penalty).

There are no holds for Parking Permits.

• Carleton Athletics memberships are open to the community (14 years of age or older).
• Membership access includes: use of the Pool and the Fitness Centre.
• Annual repairs and renovations –Renovations require extended shutdowns in late April and early May. Membership fees are adjusted accordingly and reflect annual shutdown. Please contact the Welcome Centre for details at 613-520-4480.
• All members must check in at the Welcome Centre when entering the facilities and present a proper ID card. Users must carry a valid ID card with them at all times when using the facility.