* Summer memberships are valid from May 1st to August 31st. Access includes Fitness Centre, Pool Activities, Group Fitness and limited parking. Please contact our Welcome Centre at 613-520-4480 to register.
Adult Summer Memberships
Day lockers available for client use.
Day lockers available, 3 hour maximum. No overnight use, please ensure you remove all your belongings at the end of the day as lockers are routinely cleared.
Camps, Classes, Programs, Aquatics, Leagues & Intramurals
Requests for withdrawal from programs must be given a minimum of 14 days prior to the start of the program.
- These funds can be applied to the client’s account as a credit, with no administrative fee.
- These funds can be processed as a refund with an administrative fee of 10% of the program cost (a minimum fee of $10, and a maximum of $50)
- No cash refunds will be issued.
There will be no refunds issued for cancellations less than 14 days prior to the beginning of any program. Requests for special consideration must be made in writing via the Refund Request Form to the appropriate Coordinator.
Cancellation of memberships for reason of injury or illness is permitted with the provision of a doctor’s note. 30 days advance notice is required for cancellation of a membership due to relocation. Accompanying documentation is required.
Cancellation for all other reasons requires 60 days advance notice. Refunds will be prorated to the date of the withdrawal based on our published fee schedule. An administrative fee of 20% to a maximum of $25 will be applied to any refunds.
Please contact the Welcome Centre at 613-520-4480 or fill out the Cancellation Request Form.
Personal Training Services
Cancellation or refunds of Personal Training Services is only permitted in cases of injury or relocation. Accompanying documentation is required. Refunds are prorated to the number of remaining sessions at the date of withdrawal. The remainder will be refunded, less a $25 administration fee. Please contact the Fitness and Recreation Administrator at email@example.com
Membership Hold Requests
We will gladly honour membership hold requests for medical reasons, or temporary relocation. Payroll deductions will continue during the hold period.
Hold requests must be submitted in writing (or by email) to the Welcome Center Administrator 10 business days in advance.
Holds will not be processed retroactively.
Members may request a membership hold once per year for a minimum of one month up to a maximum of six months.
For recurring payments, refunds will not be issued for requests within the current billing period. A payment may be required for the first month of your membership after your return (this is not an administrative fee or penalty).
There are no holds for Parking Permits.
Important Membership Information
Please review the details below regarding membership
- Carleton Athletics memberships are open to the community (14 years of age or older).
- Membership access includes: use of the Pool and the Fitness Centre.
- Annual repairs and renovations –Renovations require extended shutdowns in late April and early May. Membership fees are adjusted accordingly and reflect annual shutdown. Please contact the Welcome Centre for details at 613-520-4480.
- All members must check in at the Welcome Centre when entering the facilities and present a proper ID card. Users must carry a valid ID card with them at all times when using the facility.